Block Manager – Property Management

Block Manager revolutionises the running of multi-occupancy properties, solving endemic problems of poor workmanship, financial mismanagement, and complex legal systems. The AI-driven platform systematises and — where possible — automates everything related to residential building management, making it much easier for tenants, property managers, and building committees alike to organise tasks, from collecting ground rent to making repairs. It centralises property documentation and workflows into one platform through six core capabilities: Digital Vault, Issue Reporting, Timeline, Contractor Management, Financial Management, and Communications & Support.

What did the client think?

"I remember when you first produced a prototype, it showed me what my future life would be like. It was amazing! Now, we've just closed our first fundraising round of £500,000 at a £5 million valuation."

Robert Elliott CEO, Block Manager

The Challenge

• One platform, multiple stakeholders with different needs and permissions. Leaseholders, shareholders, committee members, and tenants all need to use the same platform — but each requires a different view, different permissions, and different levels of access to the same underlying data.
• Residents want answers, not more communication. Frustration stems from poor service and a lack of transparency — residents need to find everything about their block in one place, be notified only of what actually needs their attention, and report issues quickly, with confidence that they'll be handled properly.
• Committee members are running the building, not just tracking it. They need a single place to manage documents, oversee residents, and stay on top of finances — without switching between spreadsheets, email threads, and paper files.

Our Solution

• Timeline: visual signals over text. Each task carries several attributes — urgency, recurrence, ownership, dates, contractor — translated into colour-coded priority tags, status-based date styling, and clear ownership badges. Anyone can spot what matters at a glance, without opening a card, saving time for committees and residents who need to act, not read.
• Digital Vault: access-aware by design. Documents split naturally into building-wide and unit-specific levels, each visible to different types of users. Rather than manage this with complex settings, the right access level is resolved through a quick selection at the point a committee member adds a document — and every file is tagged to a category, so anyone can find what they need without knowing where to look.
• Expandable safety and history cards. Building safety details and property history live in cards that expand only when needed, keeping the default view calm while still letting residents understand where they live and letting committees add to and maintain that record over time.

The Result

From an early prototype, we developed the MVP into a live product, enabling Block Manager to validate the platform with actual committees, residents, and managers. This led to hundreds of clients signing up and, to date, Block Manager has raised £500,000 at a £5 million valuation.